HOW WE CHARGE FOR REPAIRS
Thank you for choosing AES Appliance Services to repair your appliance. We work with high-quality appliances, taking special care to ensure that your appliance will continue functioning well in the years to come. We undertake quality work at very reasonable rates.
The below table outlines our Service Call Charges, which are inclusive of GST and include diagnoses of the appliance. If parts are required, additional labour is charged at the rate of $45 per 15 minutes.
The below charges are for a single technician, inclusive of GST and include the diagnoses of your appliance for the following brands (excludes integrated refrigerators):
Ariston, Bertazzoni, Bosch, Falcon, Husky, La Germania, Miele, Neff, Qasair, Siemens, Smart, Steel, Tisira and Whirlpool.
Where two technicians are required, within Canberra (Main Suburbs), the cost is $289.00 and is inclusive of GST and includes diagnose (two technicians are generally required to remove a large oven, or an oven or microwave that is installed above chest height and 900mm wide ovens or on occasion a range hood).
For integrated refrigerators and the following brands (within Canberra – Main Suburbs), the service call is $269.00 inclusive of GST and include the diagnoses of your appliance:
Gaggenau, Liebherr, Miele, Subzero, Wolf
Where two technicians are required for rural/ regional areas, we will provide you with a quote before attending.
Service Call Charges
The below charges are for a single technician, inclusive of GST and includes the diagnoses of your appliance.
Where two technicians are required, within Canberra (Main Suburbs), the cost is $289.00 (includes diagnoses and GST). (Where two technicians are required for rural/ regional areas, we will provide you with a quote).
|Canberra (Main Suburbs), Googong, Jerrabomberra, Queanbeyan, Sutton and Tharwa||$179.00|
|Bywong, Royalla, Wallaroo, Wamboin||$239.00|
|Jeir, Springrange, and Gundaroo||$269.00|
|Bungendore, Nanima and Murrumbateman||$279.00|
|Burra, Collector, Michelago||$319.00|
|Gunning and Jerrawa||$399.00|
|Braidwood and Goulburn||$459.00|
|Reidsdale and Majors Creek||$529.00|
(Please note that Service Calls to any township surrounding the ACT not listed above will be calculated at $4.00 per kilometre from our workshop)
Additional labour is charged at the rate of $45.00 per 15 minutes (or part thereof) per technician (in some cases more than one technician is required to carry out a repair) after the service call.
If your appliance is located on a plinth, a bench-top, raised in a cupboard, stacked on top of another appliance, is located on a timber floor (or a floor surface that can be easily damaged), or is a large appliance, an additional technician(s) may be required to assist in moving the appliance to a location that we can safely work on it.
Any additional technician(s) time (in addition to the service call) will be charged at the standard labour rates listed above, and where possible they will assist in the repair to minimise the time on site.
Cash, Cheque, Credit Card
(Cheques are to be made payable to AES Appliance Service)
Please note that the service call payment is due upon completion of the service call, as are any parts or additional labour required.
Payment for any further work required is due upon completion of the repair.
Reach out today and request a repair for your appliance.