HOW WE CHARGE FOR REPAIRS
Thank you for choosing AES Appliance Service to repair your appliance. We work with high-quality appliances, taking special care to ensure that your appliance will continue functioning well in the years to come. We undertake quality work at very reasonable rates.
The below table outlines our Service Call Charges, which are inclusive of GST and include diagnoses of the appliance. If parts are required, additional labour is charged at the rate of $45 per 15 minutes.
If you have multiple appliances for us to repair or service on the same day, each additional appliance will be diagnosed at our standard labour rate of $45 per 15 minutes of work.
Where two technicians are required, within Canberra (Main Suburbs), the cost of the service call is $295.00 and is inclusive of GST and includes diagnoses (two technicians are generally required to remove a large or integrated refrigerator, a large oven, or microwave that is installed above chest height and some 900mm wide ovens and upright cookers or on occasion a range hood).
Please note that some Liebherr, Miele, Subzero and Wolf appliances may attract higher repair costs due to the way that they are installed, however we will always quote before carrying out repairs after our additional diagnoses.
Where two technicians are required for rural/ regional areas, we will provide you with a quote before attending.
Service Call Charges
The below charges are for a single technician, inclusive of GST and includes the diagnoses of your appliance.
Where two technicians are required, within Canberra (Main Suburbs), the cost is $295.00 (includes diagnoses and GST). (Where two technicians are required for rural/ regional areas, we will provide you with a quote).
|Canberra (Main Suburbs), Googong, Jerrabomberra, Queanbeyan, Sutton and Tharwa||$195.00|
|Bywong, Royalla, Wallaroo, Wamboin||$255.00|
|Jeir, Springrange, and Gundaroo||$285.00|
|Bungendore, Nanima and Murrumbateman||$295.00|
|Burra, Collector, Michelago||$335.00|
|Gunning and Jerrawa||$415.00|
|Braidwood and Goulburn||$475.00|
|Reidsdale and Majors Creek||$545.00|
(Please note that Service Calls to any township surrounding the ACT not listed above will be calculated at $4.00 per kilometre from our workshop)
Additional labour is charged at the rate of $45.00 per 15 minutes (or part thereof) per technician (in some cases more than one technician is required to carry out a repair) after the service call.
If your appliance is located on a plinth, a bench-top, raised in a cupboard, stacked on top of another appliance, is located on a timber floor (or a floor surface that can be easily damaged), or is a large appliance, an additional technician(s) may be required to assist in moving the appliance to a location that we can safely work on it.
Any additional technician(s) time (in addition to the service call) will be charged at the standard labour rates listed above, and where possible they will assist in the repair to minimise the time on site.
Cash, Cheque, Credit Card
(Cheques are to be made payable to AES Appliance Service)
Please note that the service call payment is due upon completion of the service call, as are any parts or additional labour required.
Payment for any further work required is due upon completion of the repair.
Reach out today and request a repair for your appliance.